Customer Care Executive 'not so caring'

These days we often get calls on our mobile phones and landline phones from the call centres who want to promote something or the other. At least once in a day you will get a call and you will hear a sweet voice of a girl talking to you in the most polite manner possible. After addressing you respectfully, she will start explaining you the policy or offer she wants you to take up. The girl would make her best efforts to crack the deal with you, which would actually a ‘great deal’ for her. They are known for their sweet voice, polite way of talking and patient nature because they deal with all kind of customers, but this is just when they want to sell or promote something. The things often turn around drastically when you are the one who wants to enquire something or get things mended.

This is one of my recent experience I would like to share with all my net friends. There was a girl who was calling me from the India Today Book Club call centre almost everyday because she wanted me to take up a membership of the magazine. I told her that I would let her know after discussing it with my parents. By the time I decided that I would take up the membership, she was offering me a free pack of 16-cds of Indian classical music. Though I did not take up the membership for the sake of free gifts, but I was really excited about the Indian classical CDs composed by one of my most favourite musicians. The sweet voiced girl happily and quickly sent me the forms and everything that were required to complete all the formalities for taking up the membership, everything was done within nanoseconds unless the payment was made.
But when it came to the 16 cds, we had to wait for more than 3 months, though it was supposed to be delivered within 20 days. After 20 days, we called up to the same customer care executive and she told us to call after two days. When we called up after two days, our calls were not attended. Then we tried to call from some other number,eventually the call was accepted. Fortunately or unfortunately, we got the same girl on the line who cracked the deal with us. But to our surprise, the same sweet, polite girl now is talking in a very rude manner, telling us that why are you so impatient, if you are supposed to get the free gift, you will get it, no one is going to take it away from you.
Though we got the ‘free gift’ within three months, but the most appalling thing was how the same customer-care-executive who was so sweet and nice to us turns out to be so ill-mannered to us when the customer actually needs care. Is it just because when we ask them for assistance, it is actually doing no good to them just as it does when we buy something from them? Friends, do let me know your views and suggestion about it!

Guys wanna get appraised

Most of us know one thing that guys praise the girls to please them, and almost every girl mellows down on being appraised. But few of us know that guys love the praise more than girls. In fact there are many guys who praise their girlfriends or female friends just to get good remarks in return. I have heard so many guys saying that they love the girl of their life for the fact that she says a lot of good things about them. Recently I heard a college guy telling on FM that her girlfriend is a very sweet girl and she seems sweeter when she says that I am very good-looking, cute and all the good things that she likes in me. Not even this; there are guys who tell that I am this and that, just to hear a ‘wow’ from the people. Most of the guys get into their best outfits and carry latest accessories and gadgets with them, in short-they show off just not just to make people jealous like most of us think, but all they want is that their peers should ask them about how did they land up in buying that stuff, from where they got it, they want the people to appreciate their choice and smartness and finally they want to hear praise for their new possessions as well. If you never noticed it, just try to figure it out once with your male friend or boyfriend, the guy would want you to just keep on saying and he will be all ears for you.
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Being a single child

I am my parent’s only daughter and besides the love and adoration I have received from them, I have also received something else from people—several remarks. Must be a pampered child, must be a spoilt brat, etc etc and many more similar words all meaning the same were the remarks I have received till now for being a single daughter of my parents.
Majority of people have this misconception that every single child must be a pampered one and they expect brattiest behaviour from him/her. But this is for all those who think the same…you think absolutely wrong!!! Every child is special to parents, and if one is single, the things may get more uneasy because all the attention goes to that one single child-that means whatever good or bad one does, he/she would always be noticed by all. The person becomes the center of attraction. And considering the same,every single child has more responsibilities than the one who is having a sibling. For example, if you are a girl child, you have to do everything that is expected from a daughter and at the same time you have to do everything that is expected from a son, because somehow, you are also challenging the world that daughters are nothing less than sons.

Extra love would mean extra scolding too. Extra privileges would mean extra restriction as well. So this is for all those who think their life is miserable because they have siblings and could have been better if you would have been the only one, things are same for all and so is the love of parents.

School Life

Either you were a nerd or a not-so-good student there is no way that you don’t miss your school life. And you miss it even more if you were in the same school-right from class one till class twelve. 12-13 yrs spent within same building, sitting amongst same people, walking along the same paths, singing the same school anthems or prayers, giving exams on similar sheets and then getting similar remarks during the results, that was school life.

You saw your school grow from an old building to a new one, and your school saw you growing from a toddler to a teenager. You have given the best of your life to one institution that not only help you grow in your academic skills but also built your social outlook. School and especially your elementary school is very much responsible for what you are today and how you respond to every situation you come across. School days form an integral and an unforgettable part of your life.

One maybe very excited about leaving the school and going to the college, but some day, at least once in your life, you will realize how beautiful the school days were and there is no match for those days!!!